Customer Service and Technical Support


Welcome to the Alelo product support site for the Australian Defence Force and Commonwealth of Australia governmental organizations.

If you are not affiliated with the Australian Defence Force or other Commonwealth of Australia government organization , you may not register on this website. Please visit the Alelo Support Concierge at http://support.alelo.com page to be directed to the Support website for your organization.

Note: If you have previously registered on the Tactical Language Training support website at http://support.tacticallanguage.com or http://adfsupport.tacticallanguage.com, your user account has been transferred over to this new site. However, you must request a new password in order to fully activate your user privileges and log-in here on the new site. If you can not find your old account information, please do register for a new account.

To get Started:

If you have a "defence.gov.au" or other Commonwealth "gov.au" email address, register on this website to download Alelo Language and Culture Training Systems, including Iraqi Arabic*, Pashto (Afghanistan), Dari (Afghanistan), Indonesian and Tetum**.  Once registered, you will have access to software installer and content downloads, user manuals, and technical support.  After you have registered and verified your account, log on to the site to see the downloads and other items available to you.

Other Users:
Visit http://support.alelo.com and contact us for additional information.

Technical Support Questions:

You may submit your technical support questions by sending us an email .  You may also contact us via our Support Telephone Hotline. From Australia, call (+61) 03 9015 9456.

*Iraqi Arabic software works only with Windows XP-equipped operating systems
**Coming in Summer 2013.